Share review of Clarkson Surgery

Clarkson Surgery 2023-09-14 Person 3 5 0

The first time I rang, I was told fairly bluntly, that appointments could only be triaged and issued on the day. I rang back the next day and was then told that I would not see a doctor but receive a phone call. So be it. I actually spoke to and then later in the day saw a paramedic, who was wonderful. Very helpful, sympathetic and concerned for my well being. But, my concern is that my confidentiality should be with my doctor, not with a person at the reception desk. I object very strongly with having to justify to a non medical receptionist as to why I need to see a doctor. Once in the system the care I received was excellent.

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