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10th August 2023


Overall my experience on this occasion was a highly positive one. The only thing I could say was the receptionist wasn't overly friendly. The nurse who took my blood was lovely and did a great job, not a single bruise in sight. I then saw Dr Smith who was equally lovely and explained everything to me and was happy to answer any questions I had. I felt my needs were met and left satisfied.

Suggested improvements
It was a little difficult to hear the receptionist speak perhaps that was why she wasn't too happy.

Experience
Involvement
Cleanliness
Staff
Appointment