Share review of Clarkson Surgery
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Clarkson Surgery
2024-07-24
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24th July 2024
You made me an appointment without telling me I’m a housebound bed bound woman that can’t even get out the house to the surgery and then sent me a message to say I had missed my appointment then send me another message to ask about my experience at the appointment and get a joke
Suggested improvements
Actually check patient records and telephone me when making me a appointment I know nothing about
24th July 2024
Response from Clarkson Surgery
Hello Many thanks for providing us with your feedback which enables us to review what we do and how we do it. I'm so sorry to hear that we have let you down in this way and would be really grateful if you could please make contact with me on 01945 427205 or email t.zeferino@nhs.net so I can sort this situation out for you. Kind regards. Terri Zeferino Practice Manager