Share review of Clarkson Surgery
Clarkson Surgery
2022-11-04
Person
2
5
0
4th November 2022
It takes a really long time to get through, you can be on hold for over an hour. Getting appointments for long term conditions can take over a month until a date is available. Sometimes you get confusing information which can mean even more time on hold on the phone. I have had very helpful receptionist when I do get through and some helpful doctors/nurses.
It seems that there is less opportunities for face to face appointments which can make things difficult.
Suggested improvements
More face to face appointments and more phone lines/reception team so that you don’t have to spend so long on hold.