Chobham & West End Medical Practice
Chobham&west End Med Prac, 16 Windsor Road, Chobham, Woking, Surrey, GU24 8NA Also known as: The Surgery, 16 Windsor Road, Chobham, WOKING, GU24 8NA, Lucas Green surgery, Lucas Green Road, West End, WOKING, GU24 9LU 52 reviewsReviews
My husband tried to make an appointment for me because I am deaf and cannot speak on the phone to anyone, even my family. He was given an appointment in six weeks time - a telephone call on May 30th which I will not be able to hear beside the fact that the doctor will have to see me physically before she makes a decision. What am I to do? Your ideas would be appreciated.
I rang up on the morning and the receptionist was very helpful in listening to my concern and arranged for a phone call from a GP that day. The GP rang that morning and invited me in for a face to face consultation straight away. The GP discussed treatment options with me and gave me a prescription. The same receptionist was friendly and accommodating with my baby. Wonderful service and thank you to all at the practice.
Unacceptable wait for telephone consultation
Husband waited 5 wks after being told we would have call the next day - never came and was then told they had left voice mails which is strange as we don’t have that facility!
I am so frustrated with the poor service offered
Information given by reception staff conflicting
No surprise that Chobham surgery patients migrating to an efficient light water practice
I will be doing the same
Why wait a month for a five minute blood test at either west end or Chobham? Totally unacceptable practice
In these unprecedented & very difficult times with Covid-19, I only have admiration & praise for Chobham & West End Medical Practice.
Yes, it is difficult to get an appointment. However, both clinical & reception staff have always done their very best to help with the limited resources that they have.
Well done to all the staff.
Special thanks to Dr Gilham, who is always so friendly and helpful.
Very poor service often wait up to a month for a telephone app and can wait over 30 mins for someone to answer the phone
Only to be cut off
I would not advise using this surgery if you have a choice
Some of the doctors in the past were v good however now I feel there are some disinterested ones
If you get as far as speaking to one
Resources
Short link to review Chobham & West End Medical Practice: http://iwgc.net/ejhkt