Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Byfield Medical Centre
2024-02-27
Person
4
5
0
27th February 2024
The care provided by the surgery is very good.
Suggested improvements
It would be good to improve the booking system for non urgent appointments.
6th March 2024
Response from Byfield Medical Centre
We have changed the booking system to enable patients to book two weeks in advance (still a limited number of appointments) the problem with this is that a lot of patients either get better or forget their appointments despite a text reminder and then do not turn up wasting appointments, of those booked in advance 20% have not attended
Byfield Medical Centre
2024-02-26
Person
5
5
0
26th February 2024
Liked the new booking system didn't have to hang on and listing to music nothing
Suggested improvements
Nothing
Byfield Medical Centre
2024-02-21
Person
5
5
0
21st February 2024
I got an appointment after a short wait in the morning and was seen on time.
Suggested improvements
Nothing
22nd February 2024
Response from Byfield Medical Centre
Thank you for your positive review
Byfield Medical Centre
2024-02-21
Person
3
5
0
21st February 2024
Did get an appointment easily this time which shocked me as normally it is a nightmare.
Receptionist are over rude a generally unhelpful
Suggested improvements
Ability to book online
22nd February 2024
Response from Byfield Medical Centre
Please download the NHS app as you are able to book online through this. In terms of the receptionist being rude and unhelpful please call to make an appointment with our Practice Manager to discuss
Byfield Medical Centre
2024-02-21
Person
4
5
0
21st February 2024
It is always hard to get appointment unless you are in with the doctor
Suggested improvements
Make more apps open so to get a chance of seeing doctor
Byfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Byfield Medical Centre: http://iwgc.net/ecbq2