Reviews
It was obvious I needed to be seen by a doctor, given that I had been referred by a registered nurse. Although I could not be seen on the day I called, I felt an appointment could have been made for the next day. Instead, I had to phone again on the following morning to obtain an appointment. I felt this was an unnecessary waste of my time and the surgery’s resources.
Good morning, Did you know we offer an econsult service? This service is available between 7.00am and 10.00am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app, I hope you find this helpful. Many thanks Billingshurst Surgery
I'm very pleased with the prompt action, and care given in recent visits.
Phoned at 8am, offered to see a doctor at 9.45am. Excellent service.
Good morning, thank you for taking the time to leave feedback. We are pleased to hear about your experience with our appointment system. Many thanks, Billingshurst Surgery
I came into the surgery to discuss my appointment and the nurse phoned me back within a few hours of my visit to book me in.
I was called by the surgery because Dr Hambleton wanted to see me to review a recent blood test. The face to face appointment was booked. On the day of the appointment I was not at all well but decided that I should keep the appointment. When we arrived the lift was out of order so I requested a downstairs appointment. Dr Hambleton was extremely helpful recognising instantly that I was not right so not only did she explain the blood test results but also dealt with what proved to be a pretty severe chest infection. She went out of her way to ensure that I would be able to collect the prescribed antibiotics before the dispensary closed.
Good morning, thank you for taking time to leave feedback. We will ensure your comments and feedback are passed to both Dr Hambleton and our reception team. Many thanks Billingshurst Surgery
Resources
Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8