Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Billingshurst Surgery
2023-06-13
Person
3
5
0
13th June 2023
I called at a quiet time and appointment availability was good.
Suggested improvements
Online booking would be useful
Billingshurst Surgery
2023-06-11
Person
1
5
0
11th June 2023
Because it is not easy, especially since you cannot get appointments on line any more.
Suggested improvements
I was contacted by the surgery following my annual review to make an appt. Eventually succeeded. Arrived following 2 or 3 unnecessary text reminders and the nurse started to give me an annual review…again. Complete waste of my time and the surgery’s time, nurse was not particularly apologetic that I was there for a follow up, not another annual review 3 months after the last one. When I enquired how this mix up could have occurred she neither knew nor seemed to care. It would worry me if I worked in a surgery where the systems are clearly not robust.
Billingshurst Surgery
2023-06-09
Person
4
5
0
9th June 2023
It’s a little frustrating that non emergency appointments can’t easily be booked in advance and you have to follow the same procedure for emergency appointments
Suggested improvements
Above
Billingshurst Surgery
2023-06-09
Person
4
5
0
9th June 2023
Very caring nurse made sure I was ok after I felt faint having had my blood taken.
Suggested improvements
N/A
5th July 2023
Response from Billingshurst Surgery
Thank you for such lovely feedback, I will pass your comments over to the nurses. Many thanks Billingshurst Surgery
Billingshurst Surgery
2023-06-09
Person
4
5
0
9th June 2023
All where very helpful and easy to talk you
Suggested improvements
N/a
Resources
Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8