The Haling Park Partnership

Got telephone appointment easily and spoke to the doctor who was very helpful to sort out my problem. Difficult to get time off work so this service made it much easier.

I was disappointed with one of the GPs who gave me the wrong instruction twice as to where and when I could drop a specimen off. I was made to feel and look like an idiot , first by the GP receptionist. She was kind off telling me off for bringing in the specimen on that day and there is no collection till the next working day. What was I supposed to do when that doctor told me to do so. The second time I was told to drop off the specimen at a hospital and / or GP hub. I double checked with the GP and he reassured me that they are open and accept specimen. The hospital was not opened and the GP hub does not accept specimen. It was a waste of my effort and time. The same GP asked if I am sleeping well. I replied no due to hot flushes and his reply was "try to sleep well". How ridiculous?. I never want to see this particular GP ever again.

Always willing to listen about patients health concerns and also recommending alternative procedures or medication that may help. Overall very caring and considerate

Care was very good, no waiting

Today I saw a Dr Parmentier who was extremely knowledgeable, thorough and empathic. Despite my depression I walked out with a smile on my face because somebody really understood and cared.

The GP was very friendly, easy to talk to, made me feel at ease and listened to me. He made a referral today.

All very good.

Friendly and very helpful receptionist and the new Dr at the surgery was very understanding.

All GP's, nurses and reception staff that I have seen in the last 2 years of health problems and my pregnancy have been wonderful. Professional, helpful and kind. They have always gone out of their way to help and provide excellent care.