Review
One of the worst surgery in the area,with terrible reception staff,full of attitude, they think without them world would shut down
- Clifton rd is the worst of three branch
5th August 2025 | Written by patient
One of the worst surgery with rubbish receptionist staff ever,doctors average
- Need to have better reception staff,than people ha e attitude and think without them world would stop..so try to have good staff
5th August 2025 | Written by patient
truth
- waiting to speak and get an appointment on the phone takes at an hour to get through. very hard to get appointments, when you do get through you have to wait for weeks to get a face to face app. prefer the old system, turn up and wait to see a dr......
5th November 2023 | Written by patient
I feel terrible for friends of mine that are always complaining about never being able to get a GP appointment, because I know there struggle. Before churchil went to an online system we would be on hold for almost an hour to be told there are no appointments much like other people experience with there GP. This is no longer an issue for us though! Not only do I no longer have to wait on hold with the online system but you get a reply within a time frame appropriate to the issue you have. If its for something routine I always have a response with an appointment booked for me by the end of the day - if its something more urgent then I usually get a response within the hour! I've never been told "there are no appointments available" since the system changed and I'm really happy with their service. Their Doctors are all very friendly and understanding and seem to really care about their patients and the reception team are very polite and prompt in getting in touch and triaging you to the appropriate doctor. I literally love my GP.
- I Honestly can't... the only thing you could do better is serve food and drinks at this point haha!
20th February 2023 | Written by patient
Its difficult to get through to the operator. takes me 30 minutes in the morning.
- I am happy apart from the above mentioned. I am very grateful to Nurse Kate in particularly. She is an amazing person and very caring and compassionate. She knows my condition inside out and always come up with a solution with any problem. I trusted her 100 person with her wisdom, knowledge and compassionate. She listens and have an inside on how I am feelings. I would say she is my life saver. Without her i will be lost. She has a very rare unique persona and a beautiful person. Please stay as lovely as you Kate and don't change. Hope to meet more like her. Thank you, Mrs Cordell.
23rd April 2021 | Written by patient
Difficulty to get through to reception.
- A quicker response to call in the morning
23rd April 2021 | Written by patient
in pain and very unhappy
- listened - just a little bit.
12th March 2021 | Written by patient
The doctors are ok but the receptionists are terrible. Rude, officious. Awful.
12th December 2019 | Written by patient
28th November 2018 | Written by patient
After a nasty fall I was treated gently and with expertise. Especial thanks to Jean Acheson, Teresa Sturton and Dr Mummery. One has to phone at 8am to get an appointment- but the phone is then permanently engaged and this can be a problem but the staff do try to find a slot. Many thanks to all.
16th October 2018 | Written by patient
Page 1 of 7
Nearest gp surgeries
Please read our Terms and Conditions, Privacy Notice and Cookie Page on iWantGreatCare carefully. They apply to all access to, and use of information on this site, to the posting of ratings, reviews and feedback on this site and to the provision to iWantGreatCare by any other means. If you do not agree to our terms of use and Privacy Notice, please do not use this website or provide any rating, review feedback. If you do not want us to set cookies please use Cookie Settings.
© 2008-2026 iWGC Ltd.