Boots Opticians Norwich - Castle Mall (in Boots)
391 reviewsReviews
Appointment started on time, friendly staff. A newspaper or other reading matter provided for those waiting would be nice.
The staff were fantastic, friendly, helpful and honest, giving information and guidance when trying on all the different frames. Becky, who worked with me and my daughter, was great, as was her supervisor Nicky. Fern an assistant manager, was also exceptionally helpful. Customer service within the branch is wonderful and I have never had a problem with them in all the years that I've been using them.
Time taken to explain formation and treatment of cataracts.
First time ever (annual check ups) not steered into purchase of new glasses.
I don't think the service could be improved
Resources
Short link to review Boots Opticians Norwich - Castle Mall (in Boots): http://iwgc.net/emtpv