Boots Opticians Norwich - Castle Mall (in Boots)

Boots Opticians Norwich - Castle Mall (in Boots) 2017-01-04 Person 4 5 0

Appointment started on time, friendly staff. A newspaper or other reading matter provided for those waiting would be nice.

Boots Opticians Norwich - Castle Mall (in Boots) 2017-01-01 Person 5 5 0

The staff were fantastic, friendly, helpful and honest, giving information and guidance when trying on all the different frames. Becky, who worked with me and my daughter, was great, as was her supervisor Nicky. Fern an assistant manager, was also exceptionally helpful. Customer service within the branch is wonderful and I have never had a problem with them in all the years that I've been using them.

Boots Opticians Norwich - Castle Mall (in Boots) 2017-01-01 Person 4 5 0

Time taken to explain formation and treatment of cataracts.

Boots Opticians Norwich - Castle Mall (in Boots) 2017-01-01 Person 4 5 0

First time ever (annual check ups) not steered into purchase of new glasses.

Boots Opticians Norwich - Castle Mall (in Boots) 2016-12-28 Person 5 5 0

I don't think the service could be improved