Boots Opticians Norwich - Castle Mall (in Boots)

Boots Opticians Norwich - Castle Mall (in Boots) 2017-05-12 Person 5 5 0

I've been using Boots Opticians for my glasses for many years and never been disappointed, I've started wearing contact lenses as well for the last 2 years and the same goes it's like I'm one of the family when I go for my check up, everyone from Emily to Hayley are very professional but also warm and friendly thank you everyone

Boots Opticians Norwich - Castle Mall (in Boots) 2017-05-11 Person 5 5 0

As with previous visits, the experience was exceptional. I had some problems with some glasses I had recently ordered. The level of detail and service from Shabia regarding my issues was fantastic, showing a genuine understanding of my needs and dealing with them in a professional, knowledgeable and friendly way.

Boots Opticians Norwich - Castle Mall (in Boots) 2017-05-11 Person 5 5 0

This was excellent service, I made the appointment one day and was seen at a convenient time the next. I had concerns about my eyes and these were allayed at an additional, free consultation.

Boots Opticians Norwich - Castle Mall (in Boots) 2017-05-10 Person 5 5 0

I was worried about sudden appearance of a cluster of floaters. Went into Boots Castle Mall on spec in the hope of seeing someone. Rob took all my details and was extremely helpful - so much so I was given an appointment later that afternoon. All the pre-appointment tests were very thorough and Youssef, optometrist, was fantastic. Again very thorough and extremely helpful in giving advice - and comfort! He also gave me leaflets about my condition and explained them, too. Absolutely first class.

Boots Opticians Norwich - Castle Mall (in Boots) 2017-05-10 Person 5 5 0

The staff were friendly and helpful. All of the staff were well trained and made it very easy for me. I would certainly recommend Norwich Boots to friends and family.