Boots Opticians London - Cheapside

Boots Opticians London - Cheapside 2017-08-28 Person 5 5 0

Amazing service from start to end of appointment from everyone in the store. Everyone was friendly and helpful. In particular my contact lens and eye glasses opticians. Both were incredibly informative and helped me to understand my eyes better.

Boots Opticians London - Cheapside 2017-08-27 Person 4 5 0

I've been seeing at Poultry I was really happy with my Optometrist, he was so professional he has done so many test on my retina as he found something wrong and he wrote a referral letter to the emergency. No so good the attention with the ladies at the reception as they were more worried talking about holidays, the first lady who saw me before seeing the Optometrist she didn't know what she was doing in terms of test.

Boots Opticians London - Cheapside 2017-08-26 Person 5 5 0

Fully satisfied with the care and assistance provided by the Boots opticians.

Boots Opticians London - Cheapside 2017-08-26 Person 5 5 0

Very professional and great service. Thank you Tom

Boots Opticians London - Cheapside 2017-08-24 Person 2 5 0

I was with one practice which shut down so I was transferred to another which I attended once. The first one re-opened in a different location and I received an appointment reminder. During the appt it transpired that the lenses I was wearing did not match the records. To cut a long story short I was incorrectly called for a check up as the letter was generated based on my last appt at the first store and my records were not current as they did not include the appt at the one I was transferred to. I phoned to complain when I discovered this and we managed to ascertain what my new prescription should be based on the lenses I was wearing which matched my missing prescription which I had a copy of at home. The optician said she'd get my records from the other store but she didn't really acknowledge that there had been a major error with your systems and that I had come for an appt 3 months earlier than I needed to.