Boots Opticians London - Cheapside
250 reviewsReviews
Not very organised - couldn't find my records, didn't book my appointment properly, and they made a mistake with my prescription due to it being hand written leading to contact lenses with the incorrect prescription being ordered. Fortunately I noticed, but only after I'd attempted wearing the lenses twice, to a lot of discomfort!
However they are very friendly and give good service when you're actually there - I don't understand why they're not using computer systems to avoid mistakes though - it's crazy to still have everything hand written in this day and age.
I've been going to the Cheapside branch for eye tests for both glasses and contact lenses and the staff are always very helpful, knowledgeable and friendly. It is very easy to make and change appointments and the branch always text a reminder re the appointment.
Fantastic, everyone in the store was friendly and helpful, appointment was on time.
This is by far one of the best Boots Opticians in my opinion. Friendly staff, in special Louise, one of the managers! She is a lovely lady who always goes the extra mile to help. Plus, the store has lots of options of glasses and sunglasses to choose from. Definitely recommended.
But thanks again Louise for your great customer service!
All the staff involved with my eye check up were great. I could not commend this branch and Naraj's level of service any higher.
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Short link to review Boots Opticians London - Cheapside: http://iwgc.net/emves