Boots Opticians Chichester - North Street
310 reviewsReviews
Meticulous attention to detail, exacting standards.
Extremely helpful and most important to me not at all a hurried process.
Courteous and so wholeheartedly recommended.
The test was well organised and explained. The staff were very friendly and professional, giving confidence in the results. The slight changes to my prescription were assessed and no pressure applied to get me to buy new glasses as the changes did not require that. It was also pointed out that the status of my long sight did not require me to always wear glasses for driving.
I was very happy with the service,lovely friendly staff and the Optometrist Tej made me feel relaxed.
Some support staff appeared to be drifting about rather aimlessly, although Lawrence who did my pre ophthalmic check was very professional, friendly and efficient. So he gets top marks in my opinion.
However, nil points with my records being totally intermingled with other patients, resulting in the optician having various bits of paper in front of her which weren't mine, so the first 10 minutes in the chair were a shambles. Maybe support staff need to concentrate more when they're filing.
Uche and Emma were welcoming, friendly & professional and very approachable, helpful and I was kept informed at all times. They really put me down at ease. After the eye test I've chosen my second pair of specs and I can collect them in a week's time! Excellent customer service.