Reviews
Mr Andrew Bird
2021-04-21
Person
5
5
0
21st April 2021
Andrew Bird was very caring& professional throughout our telephone call. Whilst suggesting alternative methods of managing my stoma he listened to my view & preferences, never discarding what I said I preferred. I was without doubt that whereas finances within the NHS budget are of paramount importance & mattered to Andrew at the same time the patients needs & what is best for them was equally important. When NAMS first ‘appeared’ for us to obtain our stoma requirements, I have to say I was not at all happy with certain aspects of the service towards myself as a patient. As time has passed, I feel this has changed so much for the better & I now feel that the patients thoughts particularly on the appliances they feel are best for them personally definately matters, whereas this did not come across to me beforehand at all. I have not had a face to face review as yet due to my previous experiences, preferring to see my own hospital stoma nurse, however, following this conversation with Andrew I will without doubt consider this for the future.
26th April 2021
Response from Mr Andrew Bird
Thank you for these kind words. You have managed to capture the essence of the service perfectly here. I am glad to read that you feel your previous concerns have been addressed.
Mr Andrew Bird
2021-04-19
Person
5
5
0
19th April 2021
See my general comments which refer to this nurse. The situation was not ideal (a video call, and my webcam didn't give a very clear picture for him to examine) but he did as well as possible under the circumstances.
26th April 2021
Response from Mr Andrew Bird
Modern technology is great but will never be as good as being face to face. Thanks for bearing with me and for taking the time to leave this review.
Mr Andrew Bird
2021-04-18
Person
5
5
0
18th April 2021
Got on great with Andrew very helpful and put me at ease and had a laugh
26th April 2021
Response from Mr Andrew Bird
Thanks for leaving this review, it has made me smile. It is important to feel at ease during the consultations and I enjoy having a laugh as well!
Mr Andrew Bird
2021-04-17
Person
5
5
0
17th April 2021
Andrew was lovely. Very understanding and polite answered all my questions great advice thank you
26th April 2021
Response from Mr Andrew Bird
Thanks for this. I'm happy to read you found the consultation useful.
Mr Andrew Bird
2021-04-17
Person
5
5
0
17th April 2021
The person who I had the video call was from Andrew Bird not Lynne Bradley malfunction with my tablet and it would not go back to name selection so this info is about Andrew
Mr Andrew Bird was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Specialises in
- Stoma Care
Qualifications:
- Adult Nurse, Level 1
- Nurse Independent/Supplementary Prescriber
Profile
Andrew became a Registered Nurse in 2002 and has since gained experience within colorectal surgery, critical care and pain management before taking on the role of Lead Stoma Care Nurse at the Queen’s Medical Centre (QMC) in Nottingham in 2015.
Since then, he has worked with ostomates, nurses, industry and support groups towards improving the lives of those living with a stoma. He has been involved with Association of Stoma Care Nurses UK (ASCN) as an area representative and with the World Council of Enterostomal Therapists (WCET) scientific committee prior to becoming Honorary Treasurer for ASCN in 2019 and Chair in 2022.
Andrew was awarded the British Journal of Nursing Stoma Care Nurse of the Year award 2019 for his work in developing a seven day stoma care service at the QMC. 2019 also saw Andrew become the Clinical Lead for Connect Prescription Services at Fittleworth Medical Limited.
Nearest Stoma Care Nurses
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Resources
Short link to review Mr Andrew Bird: http://iwgc.net/eonye