Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Yeovil District Hospital
2019-03-20
Person
5
5
0
Review of Endoscopy Unit
written by a patient
20th March 2019
Very satisfied with my treatment today.
Yeovil District Hospital
2019-03-20
Person
5
5
0
Review of Endoscopy Unit
written by a patient
20th March 2019
Personal can and efficiency and overall concern for welfare and putting patient at ease. Listening and answering questions.
Yeovil District Hospital
2019-03-20
Person
5
5
0
Review of Endoscopy Unit
written by a patient
20th March 2019
The level of reassurance/encouragement was outstanding. Also the one taken (and time!) to fully explain the procedure and risks was truly excellent.
Because of my perception that it was a surgical procedure, I mistakenly believed that I would need to put on a gown, walk into a theatre etc.
In reality, I didn't have to change and the room was a sophisticated consulting room. Here, maybe on the into leaflet sent out with the appointment, play down the surgery/theatre elements as it certainly created the incorrect expectation in me- this causing great anxiety!
Yeovil District Hospital
2019-03-20
Person
4
5
0
Review of Endoscopy Unit
written by a patient
20th March 2019
I was kept informed throughout the process and procedure.
Yeovil District Hospital
2019-03-20
Person
5
5
0
Review of Day Surgery Unit (DSU)
written by a patient
20th March 2019
Care was excellent. All staff caring, friendly and efficient. The nurse carrying out the procedure Miss Ragan was the best I have had, calm, gentle, efficient and kept me up to speed. Without a doubt the best I have had so far. Thank you!
Yeovil District Hospital
2019-03-20
Person
4
5
0
Review of Day Surgery Unit (DSU)
written by a patient
20th March 2019
Everyone was really caring and concerned and treated me really well and with empathy.
Yeovil District Hospital
2019-03-20
Person
5
5
0
Review of Endoscopy Unit
written by a patient
20th March 2019
Care great all round. Dr Khan amazing and nurse who met me and took blood pressure etc. Jean was fantastic, lovely and friendly.
Yeovil District Hospital
2019-03-20
Person
5
5
0
Review of Endoscopy Unit
written by a patient
20th March 2019
Everything was excellent. Highly professional. Well organised and considerate.
Yeovil District Hospital
2019-03-20
Person
5
5
0
Review of Endoscopy Unit
written by a patient
20th March 2019
All staff made me feel at ease.
Very professional. Everything was explained in a manner which I could understand.
Yeovil District Hospital
2019-03-20
Person
5
5
0
Review of Endoscopy Unit
written by a patient
20th March 2019
Everybody so kind and thoughtful.