West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,434 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 91 of 344
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
1st May 2024


I had a very good experience - the physiotherapist explained my likely options, answered my questions in detail and gave me the x-ray request form with advice that WBH X-ray dept would still be operating at that time still and advised me to go there straight away, so I got the x-ray imaging done on the same day. Very efficient.

Suggested improvements
All good.

Staff
Listened to
Information
Involvement
Rating not given.
Ease and Accessibility
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
1st May 2024


.

Suggested improvements
.

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
1st May 2024


Speed at which I was seen. It was outstanding. Warm friendly staff - [name removed] Receptionist so kind and warm. [name removed] - Clinician listened diagnosis, great care.

Suggested improvements
Excellent already

Staff
Safe
Listening
Information
Involvement
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
1st May 2024


Had the best treatment.

Suggested improvements
[name removed]

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Phlebotomy Service
1st May 2024


Attended for a INR blood test (previously booked) and had to ask whether a form for other blood tests had been sent electronically from my doctor. They had; and all the blood tests were done during this visit. I went in on time and was dealt with quickly and efficiently.

Suggested improvements
Nothing today.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
1st May 2024


no problems as such had not been told by my surgery that it was a fasting blood test so had no idea but only had small lunch so agreed to still have a blood test and hope would not require another due to not fasting.

Suggested improvements
apparently blood test desk had tried to contact me by phone I Had seen a number come up as private number so did not answer and no message was left.? ( thought probably a scam Phone call) if a message was left by the hospital I would have returned the call as had an appointment for a blood test.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
1st May 2024


[name removed] was most understanding and knowlegeable, explaining every little thing she did to assess my condition and to formulate a personalised therapeutic exercise routine for me. I found her manner extremely polite and thoughtful, considerate and caring. I felt completely confident and at ease throughout our appointment. I cannot commend her enough. Excellent service, thank you. She also boosted my opinion of NHS services, which I personally think have generally deteriorated since the COVID-19 pandemic.

Suggested improvements
Absolutely nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
30th April 2024


Great service and really informative

Suggested improvements
Shorter waiting time for an appointment

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
30th April 2024


I've seen real progress with my backpain working with Mr [name removed]. He was kind, listened to my issues and came up with a plan that slowly but surely got me in a much better shape. Thank you!

Suggested improvements
N/A

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
30th April 2024


Confusion on the usage of cpap equipment

Suggested improvements
Make it 100 per cent sure

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
 
Page 91 of 344
{{category}} working at West Berkshire Community Hospital ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review West Berkshire Community Hospital: http://iwgc.net/eb6ez