West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,434 reviews

Reviews

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Dignity/Respect
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Reviews

 
Page 49 of 344
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
13th July 2024


The nurse were kind compassionate and very informative. They went above and beyond to give us all the necessary information to make a tagged decision.

Suggested improvements
Perfect very grateful!

Staff
Listened to
Information
Involvement
Ease and Accessibility
Rating not given.
Facilities
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
13th July 2024


I feel so lovely to have West Berks community hospital so near to home. There are many services now. So we rarely need to travel to RBH.

Suggested improvements
The one thing that needed to change was to run an appointment system, which is now in place.

Staff
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Involvement
Ease and Accessibility
Facilities
Rating not given.
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
13th July 2024


Generally good to see the grass instead of buildings.

Suggested improvements
Nothing.

Staff
Safety
Listened to
Information
Involvement
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
13th July 2024


I was been very quietly, the nurse was friendly, understanding and treatment was very professional. I got lots of information on how to deal with my injury and I was very happy in all aspects of my care- thank you.

Suggested improvements
Nothing at all – it was all completely satisfactory we are very lucky o have W. Berks community hospital.

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Review of MSK Physiotherapy - WBCH
13th July 2024


Exercising physio treatment well administered.

Suggested improvements
Air conditioning night help with exercising during hot weather.

Staff
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Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
12th July 2024


I have had wonderful care during my recovery from surgery. [name removed] was very well informed and supportive.

Suggested improvements
.

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Involvement
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Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
12th July 2024


N/A

Suggested improvements
No. When I pressed my buzzer, they came straight away.

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Review of MSK Physiotherapy - WBCH
11th July 2024


Receptionist very friendly.Physiotherapist also friendly and knowledgeable.From start to finish great.Seen on appointed time.

Suggested improvements
Can’t think of anything that needs improving

Staff
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Involvement
Ease and Accessibility
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
10th July 2024


Overall good care, most staff caring and friendly

Suggested improvements
Don’t come quick enough when buzzer pressed. Night time, should have been turned, only one nurse came without being prompted.

Staff
Safety
Listened to
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Rating not given.
Involvement
Ease and Accessibility
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Review of Phlebotomy Service
9th July 2024


I was welcomed by [name removed] on reception who was very polite and informative. She dealt with my request quickly and efficiently. Thank you [name removed]!

Suggested improvements
None. A great experience for a hospital visit.

Staff
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Page 49 of 344
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