West Berkshire Community Hospital

West Berkshire Community Hospital 2022-07-19 Person 5 5 0

Great experience on this occasion, professional, empathic, positive session.

Limited joined up thinking, very reliant on what has been written and read on patient notes instead of talking with patient.

West Berkshire Community Hospital 2022-07-19 Person 5 5 0

Knowledgeable and caring staff who were totally committed and who listened to my comments

I cannot think of anything that could have been done better

West Berkshire Community Hospital 2022-07-17 Person 5 5 0

Brilliant treatment by very skilled and patient nurse, who was near the end of her shift but refused to go home till everyone was seen a real star ! It was very evident that the department was under pressure with a one hour overrun but I could not fault the treatment ( A re dressing of a failed dressing from an operation the previous day , big toe fusion very painful ) The staff are an inspiration to us all and a credit to the NHS. Big thank you from me.

More staff on duty at this very busy department, a lot of very grumpy people left before being seen or didn’t have an appointment and didn’t understand the system. Masks were not compulsory and very few elected to wear them putting staff at risk, I believe they should still be worn. The treatment room was very hot but the staff were anxious to leave fans off for fear of [name removed] so unpleasant for them. I have no idea how receptionist stayed calm under constant moaning and not a little aggression , issue her with a Taser!

West Berkshire Community Hospital 2022-07-16 Person 5 5 0

Everything went very well with all aspects, caring. staff from reception to the clinician. A lot of useful information, and ongoing help. Thank you.

Everything went well,

West Berkshire Community Hospital 2022-07-16 Person 5 5 0

Great friendly service. We are very fortunate to have WBCH nearby

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West Berkshire Community Hospital 2022-07-16 Person 5 5 0

Great, friendly, efficient service. WBCH sets the standard Swindon or Reading hospitals should aspire to.

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West Berkshire Community Hospital 2022-07-16 Person 4 5 0

The physiotherapist was quite efficient in asking me questions and knowledgable of his work. He has contacted me by email with some exercises to improve my well being.

Nothing really as most things were explained

West Berkshire Community Hospital 2022-07-16 Person 5 5 0

Clean,nice physio

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West Berkshire Community Hospital 2022-07-14 Person 5 5 0

A lovely experience, staff v friendly, facilities very clean

Nothing

West Berkshire Community Hospital 2022-07-14 Person 5 5 0

It was a very positive and helpful care

Nothing it was perfect