West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,434 reviews

Reviews

Recommend
Dignity/Respect
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Staff

Reviews

 
Page 326 of 344
 
Review of MSK Physiotherapy - WBCH
21st July 2022


Staff were extremely helpful

Suggested improvements
Greeting at main reception not as friendly and welcoming as the rest of the staff.

Staff
Listened to
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Involvement
Ease and Accessibility
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Experience
 
Review of MSK Physiotherapy - WBCH
20th July 2022


Everybody is always polite and try to be helpful

Suggested improvements
More hands on treatment they just seems to me to give you print outs of exercises. ⁹

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Involvement
Ease and Accessibility
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Review of MSK Physiotherapy - WBCH
20th July 2022


Cannot fault any part of the department.

Suggested improvements
Nothing

Staff
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Information
Involvement
Ease and Accessibility
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Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
20th July 2022


If one is unfortunate enough have to visit a hospital, this was the place to go! Clearly spread out, good signage Clean Comfortable Informative staff Great parking not too expensive Perfect system to phone and get an appointment time. Very appreciative of the care we received, thank you.

Suggested improvements
Nothing I can think of to improve. Maybe make it clearer to patients that a delay may occur on booked slots if an emergency comes in. People understand if they are kept informed. Our wait was only an hour and the receptionist was very helpful. People expect to wait but a reasonable amount of time, which in our case it certainly was!

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Review of MSK Physiotherapy - WBCH
20th July 2022


The nurse was very good with my son. Friendly and knowledgeable. She made him feel at ease

Suggested improvements
Nothing

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Involvement
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Review of MSK Physiotherapy - WBCH
20th July 2022


Appointment was on time, i was treated very well and calmly

Suggested improvements
Nothing

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Involvement
Ease and Accessibility
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Review of MSK Physiotherapy - WBCH
20th July 2022


[name removed] was my physiotherapist and he was really good, he gave good advice in a way that I could understand . He was very patient and professional and is a credit to his profession

Suggested improvements
Nothing

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Review of MSK Physiotherapy - WBCH
19th July 2022


Great one to one as I am hard of hearing. Totally put at ease during assessment.

Suggested improvements
Nothing, you seem to have all bases covered from the smiling welcome to finally leaving. A very pleasant experience.

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Review of MSK Physiotherapy - WBCH
19th July 2022


Received excellent care and the improvement that the physio has made to me is truly life changing. Thank so much.

Suggested improvements
None

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Involvement
Ease and Accessibility
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Review of MSK Physiotherapy - WBCH
19th July 2022


My appointment was changed to video, because of the extreme hot weather, but was conducted very well.I don't think anything could have been done better

Suggested improvements
Everything was done very well. The therapist called me at the appointment time,I don't think I would expect anymore.

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Page 326 of 344
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Resources

Short link to review West Berkshire Community Hospital: http://iwgc.net/eb6ez