West Berkshire Community Hospital

West Berkshire Community Hospital 2022-10-14 Person 5 5 0

Really good service

Just got to service much sooner 5 month delay

West Berkshire Community Hospital 2022-10-14 Person 4 5 0

So very grateful to get an appointment, after waiting 6 months. Receptionist and podiatrist pleasant, helpful, listened..... But so short staffed, poor souls.

Recruitment

West Berkshire Community Hospital 2022-10-14 Person 5 5 0

Tested with respect & dignity all friendly & cheerful thank you.

Nothing brilliant

West Berkshire Community Hospital 2022-10-13 Person 4 5 0

The receptionist & physio were very friendly & helpful & efficient. The cubicle I was in was noisy as I could hear the next door patients’ conversations with their physio etc & made it difficult to hear.

Not sure considering privacy in cubicles & space available

West Berkshire Community Hospital 2022-10-12 Person 5 5 0

New physio who came up with a different approach and gave me ideas to help myself.

Nothing

West Berkshire Community Hospital 2022-10-11 Person 5 5 0

The Nurse I saw was brilliant. Listened to me and sorted an X-ray asap. Couldn’t fault her at all. Her lovely personality shone through in a professional manner.

Receptionist.. Rude !!! ( not all as I had to return the next day and that lady was lovely ) Spoken to very badly, not helpful at all, told to either come back later that night or call in morning which was fine but it was the way in which I was spoken to. She hardly managed to look up at me and shoved a card towards me with phone number on. Delightful

West Berkshire Community Hospital 2022-10-11 Person 4 5 0

Good experience and on time

Have proper rooms rather than curtains

West Berkshire Community Hospital 2022-10-10 Person 5 5 0

[name removed] was fantastic and the only one in the NHS system that so far has listened to me issues and tried to help. Unfortunately at this time physiotherapy can no longer help, but all the work [name removed] has done to get me to the next stage was brilliant.

Not anything the Physiotherapy could have done better, but 3 months in pain and effectively lost on the system by the hospital and my GP even with constant calls for updates is disgusting.

West Berkshire Community Hospital 2022-10-10 Person 5 5 0

[name removed] who answered the phone and then greeted me on reception was a joy to deal with. I called at 8am and by 9am I was seen to and away back home. Exceptional service.

Nothing.

West Berkshire Community Hospital 2022-10-08 Person 4 5 0

Very helpful kind listened.

More time.