West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,433 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
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Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
16th September 2024


No reason to not be totally satisfied.

Suggested improvements
I was totally happy

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
16th September 2024


I made a hash of my appointment and the receptionist on the day went to great lengths to help me rectify my mistake. My physiotherapist was great and we had a fantastic appointment

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
16th September 2024


I was treated with respect very helpful, just a little bit unsure which leg needs work on. Probably both.

Suggested improvements
None

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
16th September 2024


Although not a local hospital we appreciated having appointment. This ran on time and the staff were professional, friendly and helpful.

Suggested improvements
Nothing to fault.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
15th September 2024


[name removed] was so lovely and explained everything she was doing and why it was necessary. She was kind and compassionate and when she could see how anxious I was about not being able to go back to work she was very reassuring and went to get a second opinion just to put my mind at ease.

Suggested improvements
N/A

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
14th September 2024


I was treated with respect and curtesy [name removed] is most empathetic and understanding. I don’t think she could do more , she is very kind.

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
13th September 2024


1 was very happy that every effort was made to assist healing and I was assisted to understand the process

Suggested improvements
Ot would've been good to get help earlier but I know you're very busy and my condition was hardly very serious!

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
12th September 2024


The nurse was polite, explained clearly what she was going to do and most importantly was kind, considerate and had a very friendly attitude.

Suggested improvements
Absolutely nothing.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Podiatry - West Berkshire Community Hospital
12th September 2024


Because I was treated very well and it was a great experience THANK YOU.

Suggested improvements
Absolutely nothing.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
12th September 2024


Very well treated and given good advice.

Suggested improvements
Nothing I can think of.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
 
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