West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,438 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 256 of 344
 
Review of Integrated Pain and Spinal Service - Spine - WBCH
18th April 2023


I have had a few appointments over the past few years with IPASS and I can honestly say I left this one feeling the most positive out of them all. [name removed] listened, was informative and didn’t rush me at all. I would personally like to offer my thanks and appreciation to her. I was also extremely surprised to receive my date for my MRI scan the day after my appointment for 3 weeks later. I cannot fault IPASS, [name removed] or the care I received. Please pass on my sincere thanks.

Suggested improvements
Nothing at all!

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
18th April 2023


The physiotherapists were obviously qualified and cared about doing a good job.

Suggested improvements
Nothing obvious

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
18th April 2023


Made very welcome

Suggested improvements
All okay far as I’m concerned

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
18th April 2023


There was a strong BO smell in the physio room but otherwise the place appeared clean

Suggested improvements
Physio room could have smelt better

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
18th April 2023


Listened to explanations, provided considered guidance and therapy.

Suggested improvements
Nothing I can think of.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
18th April 2023


.

Suggested improvements
.

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Podiatry - West Berkshire Community Hospital
16th April 2023


Doctor and nurse were very friendly and put me at ease.

Suggested improvements
Nothing.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
15th April 2023


Supportive and helpful guidance on exercises with variations to address my specific needs.

Suggested improvements
N/a

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
15th April 2023


Felt listened to and supported, exercises adapted to suit my abilities, additional advice and guidance provided.

Suggested improvements
Nothing - all good.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Community Specialist Service – Upper Limb - WBCH
15th April 2023


Very easy,I liked the coloured chairs . Overall a very enjoyable visit

Suggested improvements
When I had my X-ray the lady went to do wrong arm until I told her

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
 
Page 256 of 344
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