West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,434 reviews

Reviews

Recommend
Dignity/Respect
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Staff

Reviews

 
Page 253 of 344
 
Review of MSK Physiotherapy - WBCH
26th April 2023


My care was excellent

Suggested improvements
Everything was to my satisfaction

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
26th April 2023


Meet all my needs in helping me get back to some sort of every day life. Showed me what kind of exercise would help my condition sand going forward to maintain it

Suggested improvements
Shorten the questionnaire . I nearly gave up half way through. There are some questions that really don’t need to be done or asked . It would put me off doing another feedback because of this

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
26th April 2023


I was given exercises to do.have to wait a month to go back.so basically I’m doing it on my own

Suggested improvements
I was expecting physio on the day.I’ve come away feeling the same

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
26th April 2023


The pyshiotherapy was so helpful in my recovery, [name removed] was brilliant and the whole process was excellent. Thank you very much .

Suggested improvements
Nothing it was ace !

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
26th April 2023


Cleaners do a really good job and friendly

Suggested improvements
Sometimes the dinner is cold

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
26th April 2023


Very professional all round. Stronger Wi-Fi would be a plus.

Suggested improvements
Wi-Fi.

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
26th April 2023


Listened to and cared for, a plan that suited me. Felt positive about the outcomes.

Suggested improvements
NA

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
25th April 2023


Fully recovered left hand function

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
25th April 2023


Appointment was on time and was performed very professionally. I was listened to by the physiotherapist and given good advice. The date of discharge on my letter was wrong.

Suggested improvements
Put the correct discharge date on my letter.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
25th April 2023


Everyone I spoke with were polite, smiley and helpful. Given the receptionist had to deal with a belligerent member of the public before me, I think she did an excellent job……..full marks!

Suggested improvements
N/A

Staff
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
 
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Resources

Short link to review West Berkshire Community Hospital: http://iwgc.net/eb6ez