West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,438 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
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Staff

Reviews

 
Page 117 of 344
 
Review of MSK Physiotherapy - WBCH
17th March 2024


Very good service. Exercises appeared to be alittle different when emailed.nome

Suggested improvements
Nothing.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
16th March 2024


I was pleased with most of the care but there was one member of staff who refused to believe that I needed help to go to the toilet because I was deemed independent but I needed help moving the toilet support/commode which was too heavy for me to move by myself. Therefore I was verbally abused when I came out of the toilet as I had kept others waiting. This soured my experience of the care I had received. I had been very happy with the care prior to this.

Suggested improvements
More toilets for those who needed the toilet support.

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Physiotherapy - WBCH
16th March 2024


Didn't have to wait lon for appointed time and was seen by a welcoming, understanding, informative physiotherapist.

Suggested improvements
All good

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
16th March 2024


Because it all went smoothly.

Suggested improvements
No.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
16th March 2024


Because I was very happy with help given

Suggested improvements
None

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
16th March 2024


Very understanding for my needs and very helpful

Suggested improvements
Nothing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
16th March 2024


Appointment on time staff very friendly and helpful

Suggested improvements
Nothing that I was aware off

Staff
Safe
Listening
Information
Involvement
Experience
 
Review of MSK Physiotherapy - WBCH
16th March 2024


excellent professional service.

Suggested improvements
Shorter waiting list.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
15th March 2024


They showed me how to do the excuses


Staff
Safe
Listening
Information
Involvement
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
15th March 2024


A very good experience thanks to [name removed] The practioner who my appointment was with. He was so helpful and informative.

Suggested improvements
Nothing on this occasion.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
 
Page 117 of 344
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Resources

Short link to review West Berkshire Community Hospital: http://iwgc.net/eb6ez