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West Berkshire Community Hospital 2023-06-08 Person 5 5 0

[name removed] is a proficient, kind, caring professional, who always ensures that I am well received, assessed and tended. She shows compassion and empathy where necessary, and ensures that I understand the nature of my issue, clearly explains the treatment, and also ensures that I am satisfied with the outcome. A credit to her department and profession.

I could nitpick and say that the waiting area always appears busy and a touch cramped, but that would be a little churlish! Nothing really to say regarding doing things better.