Share review of West Berkshire Community Hospital
I visited the minor injuries unit after a referral via 111.
When I arrived the nurse at reception was very kind and lovely. She welcomed me and was approachable .
The nurse who was responsible for my treatment however, seemed indifferent about my situation. He did offer options for treatment and it was clear that I was nervous and worried but he didn’t offer any words of reassurance. Instead i got “up to you” and “it depends” as a response for every question I asked. I understand medical professionals may not have all the answers but I didn’t feel comforted or at ease.
He asked me if had cleaned my wound and I informed him I had only cleaned with a damp cotton pad however, I’m concerned he didn’t offer to clean my wound himself given how deep it was.
I just got the feeling he wanted me out asap.