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West Berkshire Community Hospital 2024-03-11 Person 5 5 0

I bring my elderly friend, [name removed], on a regular basis for blood tests and we always receive excellent care by all the staff (including the ladies in the tea bar). I recommend patients have a cuppa before they go in, it helps the blood flow! Last week we had other appointments at the hospital, so it was a bit of a logistical nightmare matching them up. We were an hour early for the blood test and the staff were just leaving for lunch, however, they kindly said they'd squeeze [name removed] in. We were so grateful to everyone concerned. From my experiences at other hospitals this wouldn't have happened. THANK YOU SO MUCH TO ALL THE STAFF. Best wishes [name removed] and [name removed]

Absolutely nothing - you did a marvellous job.