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West Berkshire Community Hospital 2024-09-16 Person 5 5 0

[name removed] on the front desk took my original call and walked me thru my head injury and advised me to come into the clinic immediately. I arrived at the minor injuries unit and was then seen again by [name removed] who did all the tests. I did not wait long and was then seen by [name removed] who was equally caring,efficient and helpful. [name removed] says the NHS is broken-that was completely opposite to my experience. The team was fantastic and I walked away patched up with all the after care literature and tips that I needed. 5 star service!!

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