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West Berkshire Community Hospital 2024-09-18 Person 5 5 0

From the rectionist to the lady who took my blood was very helpful, polite, cheerfull and chatty. I didn't even feel the needle go in to my skin. Shame they was running 20 minutes behind appiontment time, which is unusual.

When running hind time it would be good to have a note up as this would help people manage there time and stop people asking how long to go before they are seen.