Warwick Hospital

Warwick Hospital 2023-04-24 Person 2 5 0

Doctor was not as approachable. Did not introduce themselves. However, took my 8 month old child who had a severe high temperature, was seen to straight away by senior nurses, given correct medication and prescribed with medication and has taken it regular and when required.

The doctor who saw my 8 month old, could have better approached us parents, by introducing she was the doctor before entering our cubicle, and could have listened to us better, and to help better her communition with us.

Warwick Hospital 2023-04-24 Person 5 5 0

Was seen quickly, staff polite and tests all done quickly. Clear explanations

Not always enough chairs (but no more space for chairs, so not solvable)

Warwick Hospital 2023-04-24 Person 5 5 0

Very good doctor and service very good

All was very good

Warwick Hospital 2023-04-24 Person 5 5 0

The doctor I saw was very good and explained it to me

The only thing i would say about is the length of the waiting times in minors

Warwick Hospital 2023-04-24 Person 5 5 0

I was dealt with the utmost kindness and professionalism from every person I came into contact with . I haven’t had many dealings with Warwick Hospital in the last few years but all I can say is things have massively improved and the staff are amazing . I used to dread visiting people there as everything was so dirty and poorly maintained, with rude staff - an incredible improvement on all counts .

Nothing

Warwick Hospital 2023-04-24 Person 4 5 0

I've previously had very bad experiences with the staff at A&E, especially triage staff. Unfortunately on this occasion I found the triage staff quite rude but after being transferred to the Ambulatory Care Unit I was treated very well and with respect. I have nothing but positive words to say about the staff on that unit, I felt understood, safe and was examined thoroughly. I've been referred for further scans to try and figure out what's going on and I am grateful that the neurologist has done this.

It would be beneficial to patients if the triage staff took symptoms seriously and whilst assessing the patient had a nonjudgmental approach. The rude manner in which I was initially treated made me very upset. Previous trips to A&E have been dreadful due to the head triage nurse, she made errors with her judgement of my four year olds health and left him waiting 5 hours in the A&E waiting line rather than transferring him to pediatrics. He had a fever and a pulse rate of 146-152 that was unmonitored while it beeped multiple times to notify her how high it was, she barely spent two minutes assessing him then spent five minutes out of the room before sending us back out to wait. She was extremely rude, quite possibly one of the rudest members of staff I've ever encountered there, she even turned her badge around when I asked what her name was because I wanted to complain. I think this problem with arrogant, rude staff is becoming increasingly worse because it is being taught from above. Bad management equals bad staffing.

Warwick Hospital 2023-04-24 Person 5 5 0

All staff attending me were so caring. Really great.

All was more than satisfactory

Warwick Hospital 2023-04-24 Person 5 5 0

Couldn't fault anything. All of the staff work so hard to give the best care possible.

Nothing

Warwick Hospital 2023-04-24 Person 4 5 0

The nurses were lovely and very caring towards my son

The waiting times and updates on waiting times.

Warwick Hospital 2023-04-24 Person 4 5 0

I received fast appointment

No