The Whiteleaf Centre
Bierton Road, Aylesbury, England, HP20 1EG Also known as: Buckinghamshire Recovery CollegeReviews
Reviews
When a relative is first admitted it is also very scary for the person who has been caring for them. At the beginning I had no idea what was happening to my husband nobody told me what his treatment and care would involve. Unless I telephoned I heard nothing. I pointed this out at the family meeting and things took a turn for the better. Stella, the ward manager, apologised for the lack of communication and I was then kept informed plus Dr Alex Breton would ring me weekly to update me.
You cannot imagine how much better this contact makes you feel, whether the news is good or not so good at least you know that the best is being done for your relative.
I felt well treated by the friendly staff and enjoyed the course. In the present situation the online courses work well, as all sitting in a room together cannot be done at present.
Had a positive experience in the 136 suite. Nick was very kind and put me at ease. He explained everything to me and was very helpful. Unfortunately I didn’t have a very positive experience once transferred to ruby ward as most of the staff there weren’t great.
Overall, I have felt safe. I felt the staff were approachable, even if busy at times. No complaints about the food. During the day, if the multi-therapy room is closed, it would be good for more activities to keep patients mind active.
When I'm not feeling well I am supported and helped with daily things
My support worker is always kind to me, she makes sure I have what I need and she chats to me as I have no one else.
Amber Ward
Feeling listened and respected made a big difference to the experience of treatment and care.
Mary (the receptionist), Stella (manager), and Ade (nurse) have been very helpful and supportive.
I felt that staff were very compassionate and very helpful in everything that I needed.
I like this place. I feel safe. I love the staff.
It was a brief 2 week course on sleep and wellbeing, but there were some interesting points made and discussions between students and people running the course.
The handout at the end of the course on how to improve sleep has a lot of very good pieces of advice in it.