The Whiteleaf Centre

Bierton Road, Aylesbury, England, HP20 1EG Also known as: Buckinghamshire Recovery College
 
2,113 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
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Staff

Reviews

 
Page 95 of 203
 
Review of Aylesbury Vale Community Mental Health Team
8th August 2021


Everyone was great.

Suggested improvements
Have seating in the waiting area.

Experience
Dignity/Respect
Involvement
Information
Staff
 
Review of Sapphire Ward
8th August 2021


That’s the way I feel.

Suggested improvements
Stick to what I was told would happen.

Dignity/Respect
Involvement
Information
Staff
Experience
 
Review of Sapphire Ward
8th August 2021


I think me and staff have worked well together and respected each other

Suggested improvements
Nil

Dignity/Respect
Involvement
Information
Staff
Experience
 
Review of Sapphire Ward
8th August 2021


Thanks to staff made my life easier in hospital and made me feel safe

Suggested improvements
Nil

Dignity/Respect
Involvement
Information
Staff
Experience
 
Review of Aylesbury Vale Community Mental Health Team
7th August 2021


The care that I have recently received from the crisis team has been exceptional. Each member of the team has been kind & caring and have also taken time to answer my families questions too. They have provided valuable support in my recovery and have been approachable and friendly at all times. I would like to thank the team for their support and in particular the way that both Dr Cecelia and Moses have helped me.

Suggested improvements
nothing, the support was excellent every time

Experience
Dignity/Respect
Involvement
Information
Staff
 
Written by a NHS patient
22nd July 2021


For Amber Ward: It is very helpful that we can use the ward's phone to contact her and keep in touch daily if needed. I would like the instructions about leave for my wife to be a bit clearer because we got a bit confused. Another comment, it is not as easy to gain access in the weekend and if the weather is bad, there is no cover to wait.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
20th July 2021


For Amber ward: Being able to help us out when my mother wasn't well, and getting a diagnosis; that was very helpful to us. I would say that you have been superb helping my mother and understanding her psychology. OT also helped a lot helping my mother. I think you are doing a great job.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
8th July 2021


Ruby ward was awful the staff were rude and often ignore you all together. Not a place that actually helps and I wouldn’t have set foot in it if I hadn’t been detained under the mental health act

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Buckinghamshire Recovery College
17th June 2021


Course run by Recovery College was good - staff were well informed, knowledgeable and compassionate. Being able to share with others experiencing similar problems was very beneficial.

Suggested improvements
My use of Microsoft Teams to be able to access the course was frustrating and intermittent. A very hit and miss experience - I only managed to get on 2 out of the 4 sessions and I was unable to show myself with my webcam.

Experience
Dignity/Respect
Involvement
Information
Staff
 
Review of Ruby Ward
16th June 2021


The staff was helpful

Suggested improvements
More one on one communication

Dignity/Respect
Involvement
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Experience
 
 
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Resources

Short link to review The Whiteleaf Centre: http://iwgc.net/ecg4z