The Whiteleaf Centre

Bierton Road, Aylesbury, England, HP20 1EG Also known as: Buckinghamshire Recovery College
 
2,111 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
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Staff

Reviews

 
Page 35 of 202
 
Review of Aylesbury Vale Crisis and Home Treatment Team written by
30th December 2023


Prompt access to crisis assessment

Suggested improvements
Immediate access to physiotherapist. No urgent medication offered.

Experience
Dignity/Respect
hey_feel_involved
Rating not given.
Information
Staff
Kindness
Listened to
Queries answered
Support
Rating not given.
 
Review of Aylesbury Vale Crisis and Home Treatment Team written by
30th December 2023


Responsive in term of caring to see us. Explained things well.


Experience
Dignity/Respect
hey_feel_involved
Information
Staff
Kindness
Listened to
Queries answered
Support
 
Review of Ruby Ward
21st December 2023


Suggested improvements
Be allowed out every day for at least an hour so I can get good walk.

Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience
 
Review of Ruby Ward
21st December 2023


Staff are mostly approachable and it's good that there are regular staff and fewer agency staff. Staff make time for one to ones.

Suggested improvements
It would have been useful to discuss dietary requirements. Sometime the vegetarian options are not available. Would be good to have a clear sheet with what items are prohibited/restricted. I'm not sure whether we have an overall named nurse or just a different one every day.

Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience
 
Review of Ruby Ward
21st December 2023


noting

Suggested improvements
alot

Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience
 
Review of Ruby Ward
21st December 2023


The nurses and doctors are very helpful, and help you on time. They cooperate with you.

Suggested improvements
It's fine and doesn't need any help.

Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience
 
Review of Ruby Ward
21st December 2023


The activity room is good, I like painting my nails.

Suggested improvements
Sometimes staff can be short tempered or have attitude which I find a bit intimidating.

Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience
 
Written by a NHS patient
20th December 2023


Staff were helpful, practioner was knowledgeable and formed a useful plan with me.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Ruby Ward
13th December 2023


Activities - Room and Passing Time Being able to VAPE (as an alternative to smoking) I love my current bedroom No8. I do not want to be moved again, unless it was to go home of course.

Suggested improvements
Nurses could stop flapping about and just do the little tasks I ask them to do quicker. Imagine being at home and you want to cut your nails, now, I ordered 2 clippers now to deal with my dry skin and mu right thumb nail is literally peeling off whereby I may have no nail someday so I would just like the opportunity to use it SUPERVISED OR NOT, I don't really care now. p.s. I have orderd a second one already an if it gets lost or stolen or given to someone else by accident then I GIVE UP and will let mey cuticles rot and my thumbnail will be gone forever! Thanks Jay xoxo

Listened to
Involved
Communication
Staff
Time to talk
Dietary needs
Needs met
FFT Experience
 
Review of Aylesbury Vale Crisis and Home Treatment Team
10th December 2023


Listen to/communication.

Suggested improvements
No.

Listened to
Involved
Communication
Staff
Time to talk
Family Involved
Contact Information
FFT Experience
 
 
Page 35 of 202
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Resources

Short link to review The Whiteleaf Centre: http://iwgc.net/ecg4z