Reviews
Reviews
I don't know!
The sound of the voices as I feel a sleep.
Friendly, really helpful.
The good thing was they looked after me well.
Staff were always nice during treatment and explained what they were doing.
It is friendly and colourful.
The staff are so friendly and caring.
I like the toys.
My actual treatment was great - thank you. However, my appointment was for 11am. I arrived at the desk at 10:50am, where they explained they were running around 40 minutes late. Which is fine as I understand with the nature of these things that can happen. I was first seen at 12:20pm and finished and left at 1:20pm.
I don't so much mind waiting to be seen, but my parking came to £6!! Which I feel was excessive, especially considering I was only seen 1H20 after my appointment time. There aren't even decent transport links to avoid this surcharge in future. The excessive cost of the parking left a bad feeling after what had been a generally positive one.
Day visit for dosing: 08/04/2019 (C4D1): I arrived just before my appointment at 09:00 and my bloods were sent off for analysis at 09:13. My treatment arrived at 15:45, some 6 and a half hours after my blood was sent off. Whilst I appreciate that some time is necessary to analyse the blood and to authorize the treatment to be made up, and also that Monday is a difficult day for everything (the hospital being closed at the weekend) it is considered that 6 and a half hours waiting between blood samples being sent off and the treatment arriving is excessive. Apart from this, I have nothing but praise for all of the staff.