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2nd December 2021


The staff were wonderful especially as I went for an injection and ended up staying in for 4 nights and a special mention must go to Charlotte and her team who could not do enough for me even though they were under a lot of pressure due to staff shortages.

Suggested improvements
I know that a return to visitors is being tried out but it could have been made clearer about the booking system and the wearing of masks, apron and gloves etc.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Call bell
Meals
Worries-concerns
Pain Control