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Written by a patient
27th April 2019


I am treated as a human being who matters. Dignity and respect sounds so cold and disinterested. But Flanagan is a friendly caring ward. After the 14 years of care from Bud Flanagan I do not pretend everything has been perfect but I never cease to be so thankful and am cared for in this ward. I am not lucky to have C.L.L but I cannot imagine going anywhere where all the staff make one feel one matters. In that I am very lucky. Outpatient appointments tend to involve long waits.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Call bell
Meals
Rating not given.
Worries-concerns
Pain Control
Rating not given.