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Written by a patient
1st March 2019


Waiting time 8.50 am bloods from picc line 10.45 called. Delay was due to it being added as an extra as the blood forms were not at OPD the appt had been made 13th Fab. As only one person was taking bloods he was fitted in others taking priority. This had a knock on effect with his clinic appt which relied on blood tests.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Call bell
Meals
Worries-concerns
Pain Control