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Written by a patient
9th October 2019


Delays in MDU- I was booked to attend MDU at 2:00pm for my 10 min long treatment. I had to wait confined in the MDU chair in this very busy room until 3:10 to receive my IV Chemotherapy treatment for Brain Cancer. The MDU was severely understaffed. This experience caused me great anxiety as I sat there wondering if I’d been forgotten. You’d agree that for a patient this is not a very pleasant experience as I’d already waited 1 hour to get the blood tests in the morning and another hour to see the Neuro doctor and had been at the hospital since 8:00am.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Call bell
Meals
Worries-concerns
Pain Control