Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Brambles
2018-02-24
Person
4
5
0
Review of Children & Young People's Community Eating Disorder Service
24th February 2018
The people who are thoughtful and help me know what it is going on and why.
The Brambles
2018-02-24
Person
5
5
0
Review of Children & Young People's Community Eating Disorder Service
24th February 2018
The Brambles
2018-02-24
Person
5
5
0
Review of Children & Young People's Community Eating Disorder Service
written by a family member
24th February 2018
Doctor Bronowski responded to my daughter's needs in a way I have not seen before. She goes above and beyond what I would have expected at this terrible time. She seems to care and gives so much reassurance when needed. I work within the NHS and Dr Bronowski is one of the best doctors I have ever come across.
The Brambles
2018-02-24
Person
5
5
0
Review of Children & Young People's Community Eating Disorder Service
written by a family member
24th February 2018
Fantastic supportive caring staff. Thank you!
The Brambles
2018-02-24
Person
5
5
0
Review of Children & Young People's Community Eating Disorder Service
written by a family member
24th February 2018
All good. Nothing to improve upon.
The Brambles
2018-02-07
Person
5
5
0
Review of Children & Young People's Community Eating Disorder Service
written by a family member
7th February 2018
They really helped my son think more about the importance of food and how it helps.
The Brambles
2018-02-07
Person
5
5
0
Review of Children & Young People's Community Eating Disorder Service
7th February 2018
They are nice to me.
The Brambles
2018-02-07
Person
3
5
0
Review of Children & Young People's Community Eating Disorder Service
7th February 2018
We got to play schools whilst we were waiting for a sister.
The Brambles
2017-12-13
Person
5
5
0
Review of Children & Young People's Community Eating Disorder Service
written by a family member
13th December 2017
We have been coming here for a couples of months now and my daughter has built up a rapport and trust Emily. Emily is very sensitive to her needs and knows how to get my daughter to open up to her. At times my daughter has found her sessions distressing but Emily always has a way of ensuring that my daughter leaves happy and motivated.
The Brambles
2017-12-01
Person
4
5
0
Written by a carer
Written by a carer 1st December 2017
The staff are dedicated and hard working and know their stuff. The building is new and very clean. Service users and encouraged to input into service improvement and there are training courses and support groups available at limited times.
Communication around making appointments could be done more efficiently with clearer information on staff availability and routines (for example not being aware that staff member was never available on a particular day each month).
Communication around progress in clear, written and measurable form, showing progress, improvement, expectation and review of future input could be much better.
That said, the service is new and still being formed and service improvement initiatives are already well under way to help improve things.