Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Mary's Hospital
2022-08-10
Person
5
5
0
Review of CMHT Red Kite
10th August 2022
I was seen by Dr. [name removed] today. He is consistently excellent. Dr [name removed] always takes time to listen, and has been an incredible presence through some incredibly tough times. Additionally when contacting his team, they are always very helpful.
Suggested improvements
Nothing.
St Mary's Hospital
2022-08-10
Person
5
5
0
Review of Community Team for People with Learning Disabilities -North
10th August 2022
All, very good.
Suggested improvements
Nothing, care on the unit was very good.
St Mary's Hospital
2022-08-10
Person
4
5
0
Review of Urgent Care and Assessment Team - North
10th August 2022
St Mary's Hospital
2022-08-10
Person
5
5
0
Review of Urgent Care and Assessment Team - North
10th August 2022
From start to finish my care was outstanding!! [name removed] at the Meeting.
Mr. [name removed].
[name removed] at UCAT.
Suggested improvements
Nothing.
St Mary's Hospital
2022-08-09
Person
4
5
0
Review of ARMS Team
9th August 2022
The fact that the staff are really calm and talkative helps a lot to open up and feel safe while talking to them
St Mary's Hospital
2022-08-09
Person
4
5
0
Review of CMHT Red Kite
9th August 2022
.
Suggested improvements
Would be good to see bigger picture of my treatment.
2022-10-17 14:46:46
Response from St Mary's Hospital
Please contact us on 01536 452475 to discuss this further. We will be more than happy to share your care plan and review your treatment goals.
St Mary's Hospital
2022-08-09
Person
5
5
0
Review of Sandpiper Ward
9th August 2022
-
Suggested improvements
-
St Mary's Hospital
2022-08-09
Person
4
5
0
Review of Sandpiper Ward
9th August 2022
Staff was good and really understanding. Just a few incidents due to rules and regulations.
Suggested improvements
-
St Mary's Hospital
2022-08-09
Person
5
5
0
Review of Sandpiper Ward
9th August 2022
I felt looked after well in here.
Suggested improvements
-
St Mary's Hospital
2022-08-09
Person
4
5
0
Review of Sandpiper Ward
9th August 2022
Staff are calm and reassuring but delays with meds is an issue. I have found things around communication frustrating.
Suggested improvements
communication and meds.
2022-10-17 14:45:54
Response from St Mary's Hospital
Thank you for your feedback, whilst we make every effort to get medications out on time, with 16 ladies even if the nurses start on time or before if can take a long time to get round to everyone. If you have a specific routine and like your medications within a certain timeframe I appreciate how frustrating this can be. In future I would suggest planning this with you key worker and include a time within your care plan and then the nurses can schedule you in when planning the medications rounds.
2022-08-15 10:23:58
Response from St Mary's Hospital
I have passed your comment about medication to the ward manager. Thank you for the feedback. Best wishes, Hugh Jones, Patient Experience Manager
