Reviews
Reviews
Great service, very friendly and clear discussions.
Patient to listen to us.
Very informative and useful advice given.
Not an experience everyone likes but [name removed] was amazing made me feel very comfortable
1 or 2 staff (tempo) do let side down but all in all, really good caring people around.
Thank you for your comments and I am pleased to read that overall you have had a positive experience whilst you were in an inpatient on our ward. I am disappointed to read about your experience with bank staff. We frequently work with temporary members of staff and closely with the staff bank team to address the concerns that are raised.
Thank you for your review. I have passed your comment about night staff to the ward manager. Best wishes, Hugh Jones, Patient Experience Manager
That is how I feel and I was treated with respect and understanding, I was listen to and my thoughts about if there could potentially be more things, that have not been diagnosed as yet, I was told, ok we can look at this but you might not like the answer, I said I would be okay with either outcome.
Felt understood and treated wit respect.