Share review of St Mary's Hospital
St Mary's Hospital
2022-09-16
Person
4
5
0
16th September 2022
1 or 2 staff (tempo) do let side down but all in all, really good caring people around.
Suggested improvements
Some how monitoring night back staff ability and qualities.
26th September 2022
Response from St Mary's Hospital
Thank you for your review. I have passed your comment about night staff to the ward manager. Best wishes, Hugh Jones, Patient Experience Manager
2nd November 2022
Response from St Mary's Hospital
Thank you for your comments and I am pleased to read that overall you have had a positive experience whilst you were in an inpatient on our ward. I am disappointed to read about your experience with bank staff. We frequently work with temporary members of staff and closely with the staff bank team to address the concerns that are raised.