Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Mary's Hospital
2022-10-24
Person
5
5
0
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
24th October 2022
I was attended on the 20/10/22at 11:45.the people who attended to me where amazing and kind. a thousand stars for them !!!!!.Thankyou
Suggested improvements
[name removed]
St Mary's Hospital
2022-10-24
Person
5
5
0
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
24th October 2022
The staff that treated me was very nice
Suggested improvements
N/a
St Mary's Hospital
2022-10-24
Person
1
5
0
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
24th October 2022
I Could not get a face to face appointment. I was told that a kit would be sent to Me. Waited over two weeks, no kit. Called back, eventually got through. Was told there “had been a mistake and kit was not sent” Had to go over to collect kit. Did a urine test, waited another week for results.
Results came back negative, however I still have symptoms.
I do not think they have done a thorough test.
Suggested improvements
See previous answer!
2022-10-27 14:10:17
Response from St Mary's Hospital
Thank you for taking the time to provide us with some feedback on our service. We are sorry that you had a unsatisfactory experience. In response to the lack of provision of face to face appointments, as a service we are offering a mixture of face to face appointments and telephone appointments to our patients. We assess all of our patients initially over the phone and may order tests, before we follow up with a face to face appointment if this is clinically indicated. If you are experiencing on-going symptoms , however you should have been offered a face to face appointment so we apologize if this was not provided in this case. If you would like to arrange one please contact the Ashwood Centre on 03000 274100 and explain that you have on-going symptoms and we can arrange this for you.
St Mary's Hospital
2022-10-24
Person
5
5
0
Review of Hand Therapy Service
24th October 2022
Very efficient helpful service
Suggested improvements
Nothing
St Mary's Hospital
2022-10-23
Person
2
5
0
Review of CMHT Rockingham Triangle
23rd October 2022
Not just say there’s no support you can offer because I’ve completed DBt and leave me feeling more hopeless then when I first contacted services for counselling. Already feeling isolated and paying for counselling out of desperation it’s no wonder services get criticised when people finally do kill themselves. When we do come to you for help you either you discharge us without seeing us (during covid) or tell us there’s no support. Well thanks for making an utterly terrible situation that bit more hopeless.
Suggested improvements
I’m sure you’ll review things when there’s accountability to be had
2023-02-15 14:17:12
Response from St Mary's Hospital
I'm sorry this was your experience of CMHT, we would welcome you to refer in so we can access any further needs we can support you with.
St Mary's Hospital
2022-10-22
Person
4
5
0
Review of Cransley Hospice
22nd October 2022
Kept informed at all times.
Suggested improvements
Nothing.
St Mary's Hospital
2022-10-21
Person
5
5
0
Review of Cransley Hospice
21st October 2022
it was very good and my wife was very well looked after
Suggested improvements
no everything was in place
St Mary's Hospital
2022-10-21
Person
4
5
0
Review of Memory Assessment Service - Kettering/Corby
21st October 2022
Staff friendly and attentive.
St Mary's Hospital
2022-10-21
Person
4
5
0
Review of Older Peoples Mental Health Team - Kettering/Corby
21st October 2022
An interpreter was arranged.
I was treated and kindness and empathy.
St Mary's Hospital
2022-10-21
Person
5
5
0
Review of Memory Assessment Service - Kettering/Corby
21st October 2022
Could not fault the service I got from all the staff.
Suggested improvements
Nothing.
