Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Mary's Hospital
2022-07-08
Person
4
5
0
Review of Cransley Hospice
8th July 2022
St Mary's Hospital
2022-07-08
Person
4
5
0
Review of Avocet Ward
8th July 2022
St Mary's Hospital
2022-07-07
Person
5
5
0
Review of Specialist Diabetic Service (Paediatrics)
7th July 2022
Always good communications very understanding and always listening to what been said
Suggested improvements
At the moment nothing
St Mary's Hospital
2022-07-06
Person
4
5
0
Review of CMHT Red Kite
6th July 2022
Staff and doctors are friendly and helpful, but the administration and management need a lot of training.
Suggested improvements
Rooms are poorly ventilated and they are dull and unwelcoming which is not conducive to a therapy setting.
Also since Oct 2020, there has been a great deal of mistakes which my address.
2022-10-17 14:47:56
Response from St Mary's Hospital
We will review our current décor and try to make this a more appealing environment. Please contact us on 01536 452475 to check we have the correct address details.
St Mary's Hospital
2022-07-06
Person
5
5
0
Review of CMHT Red Kite
6th July 2022
St Mary's Hospital
2022-07-06
Person
5
5
0
Review of CMHT Red Kite
6th July 2022
I felt comfortable and [name removed] was easy to talk too.
St Mary's Hospital
2022-07-06
Person
4
5
0
Review of CMHT Red Kite
6th July 2022
After several years 3 at least getting good help. Thank you.
St Mary's Hospital
2022-07-06
Person
5
5
0
Review of CMHT Red Kite
6th July 2022
I was being listened to and a lot of help was offered. The atmosphere was very nice and friendly. You gave me a lot of patience.
Suggested improvements
I need a chair to sit in reception I knows that they used to be there used to be there but were {} because of covid. But I have serious mobility issues and last time I had to wait 40 minutes for a taxi.
2022-10-17 14:47:41
Response from St Mary's Hospital
We are sorry that you had this experience. We now have put chairs into reception at Carey Block for people to sit while they wait.
St Mary's Hospital
2022-07-06
Person
4
5
0
Review of CMHT Red Kite
6th July 2022
It was good because of the very informative individuals providing helpful advice.
St Mary's Hospital
2022-07-04
Person
5
5
0
Review of ARMS Team
4th July 2022
I felt like I've achieved a lot from the therapy and got a lot out of it, in a good way. I think there wasn't any problems with any staff in the team. It took a bit of time to get started into therapy but I know that wasn't solely this team, that was to do with the NHS, I don't expect that to be instant. I think you tailored the therapy well and it was well-tailored to me, what I want and what I get out of it. It was a good balance of asking me what to do, but if I didn't have ideas you would come up with ideas - but the ideas weren't forced on me.
Suggested improvements
No, I can't think of anything!
