St Margaret's Hospice Taunton

St Margaret's Hospice Taunton 2021-02-19 Person 5 5 0

Because this is how I feel and it is the truth.

Nothing at present.

St Margaret's Hospice Taunton 2021-02-19 Person 5 5 0

Ali Bachelor has 20 years of experience and excellent personal skills very thorough examination and respect.

I came away with the fact that Madame as like 4 others condition I have are incurable and without knowing what caused it, how etc. I still do not know if I have left injured { } as if this could be contributing./nThis was written before patient's receipt of document RG. docx which was received promptly and copied to GP. I note the complications./na) There is only palliative care for a cedima./nb) There is? an injured left hermie./nExcellent report covering examination and self treatment (patient is been to follow this to the letter)

St Margaret's Hospice Taunton 2021-02-19 Person 5 5 0

I get very good help. Nothing is too much trouble. Calm and friendly excellent service. Put doctors surgery to shame.

Nothing.

St Margaret's Hospice Taunton 2021-02-19 Person 5 5 0

Staff very quickly arranged for us to have items to help in the care of him. Also, whenever I rang for help - usually about medication, a reply was always forthcoming. After very quickly, within the day subsequently, carers group via zoom, and likely help via GP and D/Ns with syringe { } and medicines etc.

I really wish some respite care was available for short term; within an environment that is totally given for cancer love./nNursing home is just not thinkable.

St Margaret's Hospice Taunton 2021-02-19 Person 5 5 0

Good to have someone to chat to. She always sounds like a lovely lady just wish I could see her in person.

Unfortunately mum's hearing is very prior and she does not always hear what's being said which is a need shame./nShe feels you could not do anything better!

St Margaret's Hospice Taunton 2021-02-19 Person 5 5 0

Because everything I booked I received.

Nothing everything was great you all worked really hard together.

St Margaret's Hospice Taunton 2021-02-12 Person 5 5 0

They make you feel safe

Nothing

St Margaret's Hospice Taunton 2021-02-10 Person 5 5 0

Because I felt at ease

Just keep up the good work

St Margaret's Hospice Taunton 2021-01-29 Person 5 5 0

Since referral by my consultant, Mr Merrick in November 2019, I have received excellent attention and help from Cara, at the face to face consultations and telephone calls due to COVID restrictions that I have had with her for the lymphoedema in my face and chin following major surgery for cancer in my mouth in February 2019 and previous surgery for cancer in my tongue in June 2017. The advice and exercises that she has given me have been very beneficial and the lymphoedema has greatly improved. The first mask that I was given worked well to start with but soon became too big for my face. The second mask is a much better size for me but I do find it easier to wear during the day than at night when it tends to make me feel too hot. I had an extremely good telephone conversation with Debbie yesterday in lieu of a face to face consultation due to COVID restrictions. She identified exactly my current more recent problem straight away. My tongue becomes more swollen towards the end of the day, making my speech become more slurred as if I've had one too many! I had put this down to talking too much and tiredness or the fact that I am managing to eat most things now, cut up very small but still without any bottom teeth - hopefully soon to be resolved! The video link did not work on my phone but Debbie gave me clear instructions how to do some new exercises for my tongue and also for the inside and outside of my right cheek, to practise each day, followed by wearing the mask in the evening for at least three hours after doing them. Debbie arranged a follow up call in 2 months to check how I am getting on. I am very grateful to both Cara and Debbie for their kind, caring and first class advice and help with my lymphoedema. The volunteer reception staff have also always been helpful and given me a warm welcome to the Hospice. It is a very reassuring place to visit.

There is nothing that the Lymphoedema or Reception staff could have done better.

St Margaret's Hospice Taunton 2021-01-29 Person 5 5 0

All the team was above and beyond there service that they gave me.

None.