Reviews
Recommend
Dignity/Respect
Involvement
Information
Staff
Reviews
St. Lukes Hospice
2023-04-21
Person
5
5
0
Review of St Lukes Turnchapel - Inpatient Team
written by a family member
21st April 2023
The care mum received from the time she arrived was exceptional. The staff treated mum with the respect she deserved. Everyone was helpful and communicated everything well for us the family.
St. Lukes Hospice
2023-04-08
Person
5
5
0
Review of St Luke’s Turnchapel Community Team
written by a family member
8th April 2023
I cant speak highly enough about the care and support St. Lukes urgent care team gave to us, especially at the end of my husbands life.
2023-04-24 11:46:09
Response from St. Lukes Hospice
Please accept our condolences. We are so grateful for you for taking the time to give us your feedback on our care and service, especially at this time. Its good to hear that you had great support and care from the urgent care team. We are sorry to note that on your assessment of 'experience' you rated it as 1 star. If there are areas you feel we could improve to strengthen overall patient/family experience we would be really interested to hear more - if and when you feel able. You can contact us via email at quality@stlukes-hospice.org.uk or on telephone 01752 964200
St. Lukes Hospice
2023-04-08
Person
5
5
0
Review of St Luke’s Turnchapel Community Team
written by a patient
8th April 2023
St. Lukes Hospice
2023-04-08
Person
5
5
0
Review of St Luke’s Turnchapel Community Team
written by a patient
8th April 2023
The visit was conducted in a very friendly manner by a very competent lady who was obviously well versed in illness.
St. Lukes Hospice
2023-04-08
Person
5
5
0
Review of St Lukes Turnchapel - Inpatient Team
written by a family member
8th April 2023
Staff were amazing. So kind and caring.
Suggested improvements
Nothing.
St. Lukes Hospice
2023-04-04
Person
5
5
0
Review of St Lukes Turnchapel - Medical Outpatients
4th April 2023
N/A
Suggested improvements
N/A
St. Lukes Hospice
2023-03-28
Person
5
5
0
Review of St Lukes Turnchapel - Inpatient Team
28th March 2023
The staff at St Luke’s were absolutely incredible. They did all the could to not only make the love of my life comfortable during his last few days but also us as a family. They were incredibly kind and went out of their way for all of our requests. We could never thank them enough for all they did for all of us. They are true angels that walk this earth.
St. Lukes Hospice
2023-03-19
Person
5
5
0
Review of St Lukes Turnchapel - Inpatient Team
written by a family member
19th March 2023
Every member of staff from the reception, nurses to doctors were kind. Gentle respectful and could not do enough for James Mclean and us his family. Above and beyond care. Thank you so very much.
Suggested improvements
We do not feel anything could have been done better. We received a high quality service.
St. Lukes Hospice
2023-03-19
Person
5
5
0
Review of St Luke’s Turnchapel Community Team
written by a patient
19th March 2023
St. Lukes Hospice
2023-03-19
Person
5
5
0
Review of St Luke’s Turnchapel Community Team
written by a family member
19th March 2023
St. Lukes care team were so kind. Nothing was too much trouble. We felt completely supported during a very difficult time.
Suggested improvements
I do not think that anyone could have done more.
