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Written by a friend
10th June 2017


My good friend had terminal cancer and she received great care from Jodie, Claire, Sam and Amy - Crisis Team members. Both teams were superb - explained everything they were doing by talking to both myself and Brenda as well as her 86 year old husband Trev. Nothing was too much trouble for any of them. They gave as much support to myself and Trev as they did to Brenda - who passed away within 36 hours of their involvement. When I knew Brenda was near the end I called the helpline and they arrived within 15 minutes. It was only 30 minutes later that Brenda passed away and they stayed for some time afterwards. They washed Brenda, brushed her hair and put a clean nightdress on her with such care and compassion. From the minute we met, it felt like they were friends and couldn't do enough for any of us. Their professionalism (medical and personal) alongside their understanding, empathy and care is something we will not forget and we cannot thank them enough.

Recommend
Dignity/Respect
Involvement
Care and treatment
Staff
Trust Staff
Satisfied with support